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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Lisa Fox

November 25, 2022

5  out of  5 rating by Lisa Fox
"Great group of ladies to work with! I had a lot of questions and they never made me feel like I was a burden. Excellent customer service!"

Lucy Bochnak

August 26, 2022

5  out of  5 rating by Lucy Bochnak
"Illi is the best she is always available and answers all my questions with great knowledge. Wonderful office, no matter who answers when I call they are always so friendly and helpful."

Ebony Evans

August 25, 2022

5  out of  5 rating by Ebony Evans
"Ili is a rockstar! I always have great experiences when I reach out."

Chris Daniak

August 25, 2022

5  out of  5 rating by Chris Daniak
"Debbie and Jill are great to work with!"

Matthew Kersten

July 22, 2022

5  out of  5 rating by Matthew Kersten
"Highly recommend. Feels like Family! Thank you Debbie Luscombe & colleagues!"

Ellie Grant

July 3, 2022

5  out of  5 rating by Ellie Grant
"great people"

Ed Hopcraft

July 3, 2022

5  out of  5 rating by Ed Hopcraft
"Extraordinary! Thank you for everything."

Ewelina Ciborowska

July 2, 2022

5  out of  5 rating by Ewelina Ciborowska
"If you are looking to insure car, business or life Debbie Luscombe will take care of all . Always outstanding service . Ladies in the office are super nice and they will answer all your questions."

Aynsley Jeansonne

June 30, 2022

5  out of  5 rating by Aynsley Jeansonne
"Class. Sophistication. Elegance. Insurance."

Casey Jeansonne

June 30, 2022

5  out of  5 rating by Casey Jeansonne
"Debbie and her team deliver excellent service and take it a step above and beyond to make it personal. I am confident getting guidance from both her and her group knowing that it is the not only the right thing to do for my family, but structured in the right way to make sense."

Tom O'Neill

June 10, 2022

5  out of  5 rating by Tom O'Neill
"I had a great experience getting my home insurance set up through Debbie. She was very responsive and extremely helpful guiding me to the correct plan. Thanks Debbie!!"

Laura

March 3, 2022

5  out of  5 rating by Laura
"I've been with Debbie Luscombe, State Farm Insurance Agent in Homer Glen for approximately 25 years. In that time I've had 4 cars, moved 5 times, (one out of state), an accident and plenty of questions but always kept Debbie as my agent. Every time I've dropped by, called or emailed each and every person at that office is always willing to help. And they go above and beyond, either with extra information or advice so I can make an informed decision. With unparalleled excellence in customer service and expert assistance why would I go anywhere else? Highly recommend!"

Anna Butler

March 3, 2022

5  out of  5 rating by Anna Butler
"Absolutely wonderful experience handling my insurance needs here! Very helpful, organized, quick, and personal service every single time."

Curtis Creech

March 2, 2022

5  out of  5 rating by Curtis Creech
"Worked with Ili on my policy review, every item was explained and discussed which increased my understanding of the policies. Everyone in the office was very helpful with my questions and egar to help in any way they could"

Tim T

February 22, 2022

5  out of  5 rating by Tim T
"I’ve been working with Debbie and her team for along time and they all have been great to work with! Jill is the one I deal with the most and she always does an awesome job taking care of all of my questions and requests. What a friendly, professional and amazing group of people to do business with!!"

Daniel Flores

February 22, 2022

5  out of  5 rating by Daniel Flores
"As always my experience was pleasant and productive. I never worry about my questions going unanswered or my problems not getting resolved. Everyone gets the job done in a friendly and professional manner."

miguel olivas

May 9, 2021

5  out of  5 rating by miguel olivas
"They are great people to work with. Vanessa is a pleasure to do business with. She explained all of our options and answered all of our questions with great knowledge. We highly recommend them"

Alex Katsoolias

May 6, 2021

5  out of  5 rating by Alex Katsoolias
"Great customer service"

Linda Karch

May 4, 2021

5  out of  5 rating by Linda Karch
"Debbie Luscombe has been our entire family’s insurance agent for many years and is always there for us when we need her! She and her staff are exceptional at what they do, providing great insurance and financial services. Debbie has always gone above and beyond to look out for us and our needs, keeping us updated on State Farm’s many services. I highly recommend Debbie and her staff!"

GTL

May 4, 2021

5  out of  5 rating by GTL
"Every time I have had to do anything with my insurance Debbie Luscombe's office has never failed me. I had an accident and they made the claims process go as smoothly as possible. Anytime I have an issue or need it is handled right away."

Sky Parrot

February 18, 2021

5  out of  5 rating by Sky Parrot
"Vanessa Alvarado was is a great professional insurance agent at this office. It was stressful buying and selling a home to have the right coverages at the right time. Amazing staff as well very responsive to any answers or questions I have."

Jevon Suda

January 28, 2021

5  out of  5 rating by Jevon Suda
"I would highly recommend Debbie and the women in her office to help you with all your insurance and loan needs. They have your best interests in mind and treat you like family! I was with another agent for 20 years and since I switched to Debbie, I have been helped more in the last year than the previous 20. They have saved me money and moved me into the proper policies that benefit me and my family the most."

Josh Salinas

January 11, 2021

5  out of  5 rating by Josh Salinas
"Debbie is a great agent and State Farm has been nothing but helpful to me in all my insurance needs(auto, home, life, and more). I would highly recommend ."

Daisy Godoy

October 9, 2020

5  out of  5 rating by Daisy Godoy
"Vanessa is an amazing insurance agent to work with! She is responds promptly and goes the extra to make sure we get the best deal. We went with her as we were looking for home owners ins. as we were purchasing our first home. She was on top of everything and worked really hard to connect with someone from our terrible loan team. I would recommend anyone who are looking for ins. to work with Vanessa and her team. Thank you Vanessa for all that you do!"

christian cardenas

September 28, 2020

5  out of  5 rating by christian cardenas
"As a Latina and daughter of migrant parents i was never educated on life insurance policies or the importance of setting yourself up for the future and when Vanessa and Ili called me and explained everything so clearly and explained all my options now as a parent myself I can make sure my kids are set up. My car insurance life insurance and renters insurance give me so much peace of mind next will be my homeowners.. thank you ladies"