State Farm® Insurance Agent Debbie Luscombe
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Ken H
January 19, 2026
5
out of
5
rating by Ken H
"Ian was awesome reviewing my home and auto insurance needs and creating a price competitive policy that met my needs and budget."
We responded:
"Thank you, Ken! I'm glad to hear Ian was able to assist you with your insurance needs while keeping your budget in mind. We appreciate your feedback and are here if you need anything else!"
K Durkin
December 20, 2025
5
out of
5
rating by K Durkin
"Debbie and Ian did a great job helping me decide on the auto, home, and boat coverage I needed at a very affordable rate."
We responded:
"Thank you, K Durkin! I'm happy to hear that we were able to assist you with your insurance needs. It's wonderful to know you found the coverage options affordable. If you have any more questions or need further assistance, feel free to reach out anytime!"
Nadine Swierczewski
December 12, 2025
5
out of
5
rating by Nadine Swierczewski
"Great office. Very helpful with any concerns I have. Debbie is always looking out for us. We appreciate that very much. Nice to have someone that really cares. Highly recommend dealing with Debbie and her office for your insurance needs."
We responded:
"Thank you, Nadine, for your kind words! I'm glad our office has been able to assist with your concerns and that you feel cared for. Your recommendation is truly valued. If there's anything else we can do for you, just let us know!"
D. Duane Brann
December 11, 2025
5
out of
5
rating by D. Duane Brann
"Ili and Jill and staff are always helpful and accommodating. Excellent and friendly service. Always willing to research answers and provide appropriate guidance."
We responded:
"Thank you, D. Duane Brann! I'm happy to hear that Lli, Jill, and the team have been helpful and accommodating. We strive to provide excellent service and guidance. If there's anything else we can assist you with, just let us know!"
Karen Rittwage
December 4, 2025
5
out of
5
rating by Karen Rittwage
"Debbie and her entire team are such a joy to work with. Friendly, knowledgeable and such a professional atmosphere. I own property in both Indiana and California and I would never hesitate to call Debbie’s office and feel confident that she, or her team, can help find an answer, or guide me properly. Working with Debbie brings, peace and confidence in my choice of insurance providers."
We responded:
"Thank you, Karen! I'm so happy to hear that you enjoy working with me and the team. It's wonderful to know that you feel confident and at ease with your insurance needs across both Indiana and California. If you ever need anything else, just let us know!"
Thierry Tosi
December 4, 2025
5
out of
5
rating by Thierry Tosi
"Debbie is perfect to work with. Listen to customers, provide solutions which meet expectations, answers and follow-up quickly. She is a strong asset to State Farm!"
We responded:
"Hey, Thierry! Thank you for your kind words. I’m happy I could listen to your needs and help find solutions that work for you. I appreciate you taking the time to share your experience."
JIM D (Big Jim)
December 1, 2025
3
out of
5
rating by JIM D (Big Jim)
"We were having a problem with the changes in the Drive Safe & Save App, so we visited my State Farm office to get help. When you’re 80 yrs old, this “tech” stuff can be frustrating … The licensed agent, who has been helping us for many years was attempting to solve our problem when this older woman came from the back room and proceeded to “dress down” my wife and I for being too loud (We were the only customers there at the time) The ONLY person upset was the older woman, as it appeared the licensed agent was surprised by her outburst. When she went to the back room, I asked who is that older woman, and was told it was, Debbie Luscombe the State Farm agent we have been paying $3600+ for quite a few years now. I NEVER met her, and wouldn’t recognize her, as the picture on her website must have been taken many years ago. The problem seems to be fixed for now … In any event, in my opinion Ms. Luscombe was “out-of-line”, and hopefully, my wife and I won’t have any future contact with her … I am giving a rating of 3-stars, due to Ms. Luscombe’s behavior … Without her outburst it would have been 5-stars, as the licensed agent has ALWAYS been helpful, and courteous"
We responded:
"Thank you for taking the time to share your feedback. we understand that dealing with technology issues can be frustrating, and our team is always happy to assist with the Drive Safe & Save app or any other questions you may have.
I want to be clear that we are committed to maintaining a respectful and safe environment for both our customers and our team.
During your visit, the conversation escalated, and taking personal digs at anyone especially after I shared that I am currently battling breast cancer is not acceptable in our office. We are committed to ensuring a respectful environment for both customers and team at all times.
I am glad to hear that Jill was able to resolve the issue with your app, as she always strives to deliver excellent service."
Emily Dagys
October 9, 2025
5
out of
5
rating by Emily Dagys
"Debbie and her team (specially Jill) are so amazing.Throughout all my stages of my life (first car insurance, renters insurance, to now engagement ring insurance) Jill has been amazing in making sure I am always covered!!"
We responded:
"Emily, thank you for your wonderful feedback! I'm so happy to hear that Jill and our team have been able to support you through various stages of your life. We're committed to ensuring you're always covered. If you ever need anything else, feel free to reach out!"
Jackie Grande
October 9, 2025
5
out of
5
rating by Jackie Grande
"Debbie is AMAZING. She always takes great care of me and really makes sure I’m doing the right things with my money. I don’t know what I would do without her. Thank you, Debbie. I am so glad I met you."
We responded:
"Thank you, Jackie! I'm happy to hear that our office has been able to provide you with such excellent care and guidance. Your satisfaction is important to us, and we're grateful for your trust. Let us know if there's anything else we can assist you with!"
i House
September 24, 2025
5
out of
5
rating by i House
"This morning, I had the pleasure of speaking with Debbie. She has been an insurance agent for over 35 years, which is why she is so knowledgeable and helpful."
We responded:
"Thank you! I'm happy to hear about your positive experience with us. If you have any more questions or need assistance, feel free to reach out!"
John Oedzes
September 16, 2025
5
out of
5
rating by John Oedzes
"I received excellent service at this State Farm Insurance Agency. In a short time ili explained everything to me as she was entering the information on her computer. I had all the costs and my car insurance cards when I left the location.
I received quick responses when I called and had a question. I definitely would recommend this agency for anyone needing insurance for homeowners, cars and life insurance.
Always great to work with people who really know how to help you.
John Oedzes"
We responded:
"Thank you, John, for sharing your experience! I'm happy to hear that you found our service excellent and that everything was explained clearly. It's great to know that you received quick responses to your questions. We appreciate your recommendation and look forward to assisting you with any future insurance needs. Let us know if there's anything else we can do for you!"
Patrick m
June 25, 2025
5
out of
5
rating by Patrick m
"They always are there to help out with my concerns. Had a claim and they personally got in touch with adjuster to get things in line multiple times. Highly recommend. Jill and Debbie have been awesome."
We responded:
"Thank you for your review, Patrick! I'm happy to hear that we could assist with your claim and address your concerns. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
Gabriela Mincikova
June 4, 2025
5
out of
5
rating by Gabriela Mincikova
"Fantastic service!"
We responded:
"Thank you for your review, Gabriela! I'm happy to know you received fantastic service. If you have any questions or need further assistance, feel free to reach out anytime. We’re here to help!"
Josie
October 18, 2024
5
out of
5
rating by Josie
"Agents are welcoming and very knowledgeable!"
We responded:
"Josie, thank you for your wonderful review! I'm happy to know that you found our agents both welcoming and knowledgeable. We truly appreciate your feedback and look forward to assisting you with any future needs.
- Debbie Luscombe - State Farm Insurance Agent, Homer Glen, IL"
eion Coughlin
October 17, 2024
5
out of
5
rating by eion Coughlin
"The service and communication was amazing. I will be recommending to my family and friends."
We responded:
"Eion, thank you for your wonderful review! I'm glad you found our service and communication amazing. Your recommendation to family and friends means a lot to us. If you ever need anything in the future, we're here to help.
- Debbie Luscombe - State Farm Insurance Agent, Homer Glen, IL"
Dan Bellair
October 17, 2024
5
out of
5
rating by Dan Bellair
"Super helpful and they have what’s best for you in mind!"
We responded:
"Dan, thank you for your wonderful review! I'm glad to know you found our team super helpful and felt that we have your best interests in mind. Your satisfaction is our priority. If you ever need further assistance, don't hesitate to reach out.
- Debbie Luscombe - State Farm Insurance Agent, Homer Glen, IL"
Paul Realmo
October 17, 2024
5
out of
5
rating by Paul Realmo
"amazing service with an outstanding team. helped my every need. i definitely recommend to others!"
We responded:
"Paul, thank you for your fantastic review! I'm so happy to hear that our team was able to assist with all your needs. Your recommendation means a lot to us. If you ever need further assistance, don't hesitate to reach out.
- Debbie Luscombe - State Farm Insurance Agent, Homer Glen, IL"
Stephen Kowalewski
October 17, 2024
5
out of
5
rating by Stephen Kowalewski
"Outstanding service and fantastic communication!"
We responded:
"Stephen, thank you for your wonderful review! I'm glad you found our service outstanding and appreciated our communication. Your feedback means a lot to us. If you need any further assistance, we're always here to help.
- Debbie Luscombe - State Farm Insurance Agent, Homer Glen, IL"
Michael Thompson
April 24, 2024
5
out of
5
rating by Michael Thompson
"Great service and very helpful staff."
We responded:
"Michael, thank you for recognizing our efforts! We appreciate you taking the time to share your experience with our State Farm office in Homer Glen, IL. - Debbie Luscombe - State Farm Insurance Agent"
Liz Lee-Pluskota
April 24, 2024
5
out of
5
rating by Liz Lee-Pluskota
"Competitive rates and excellent communication from Debbie's office."
We responded:
"Thank you for the five-stars, Elizabeth! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most. - Debbie Luscombe - State Farm Insurance Agent"
Will Pluskota
April 24, 2024
5
out of
5
rating by Will Pluskota
"My experience here has been nothing less than spectacular; the team at this location attended to my every need and I felt as if I could fly. Specifically, special agent Ben, was my knight in shining armor. His expansive knowledge of the field and good looks will keep me coming back!"
We responded:
"Will, it's fantastic to hear that your experience with us was nothing less than spectacular and that the team attended to your every need. Thank you for sharing your wonderful customer experience with Ben! We appreciate your kind words and loyalty. - Debbie Luscombe - State Farm Insurance Agent, Homer Glen, IL"
Allen De Normandie
February 24, 2024
5
out of
5
rating by Allen De Normandie
"Nice location, clean well organized and Friendly's"
We responded:
"Thank you for the five-stars, Allen! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
Thomas Boylan
January 26, 2024
5
out of
5
rating by Thomas Boylan
"I used to have Ralph Shirley as an agent and when he retired I went with Debbie she is great. Since tge switch I have told my sister to go with her also"
We responded:
"We love seeing reviews like this, Thomas! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
Frank Peard
January 2, 2024
5
out of
5
rating by Frank Peard
"Debbie and her team have been my insurance agent for many years. The service has always been outstanding! I had my first auto claim about a month ago and it was a terrific experience. Super easy to get the damage fixed and the team took care of the problem with no hassle."
We responded:
"Thank you, Frank, for the amazing review! Our team works hard to provide a great insurance experience in Homer Glen and we are thrilled to hear that you are happy with our services. We are thankful you have been a part of our State Farm family and look forward to continuing our relationship!"
Ian Luscombe
December 20, 2023
5
out of
5
rating by Ian Luscombe
"Honestly I’ve gotten my moneys worth here. Happy to be with State Farm."
We responded:
"Ian, thank you for the review. Our team works hard to provide a great insurance experience for everyone who walks through our doors, and we are thrilled to hear that you are happy with your insurance policy! "